Conflict Resolution

"I'm surrounded by so much conflict that I can't see the opportunities when they pass me by."

Benefits

You will have an awareness of your approach to conflict resolution, and know your shortcomings. You will possess the communication skills you need to fulfil your role as mediator.

Reasons

Conflicts are a part of life, and as manager or employee you will be faced with them on a regular basis. Whether conflicts are serious or seemingly insignificant, if you do not resolve them, they can escalate and eventually cost a great deal of time and money.

Target

Executives and others who are faced with conflicts in their workplace and wish to develop their mediation skills.